Privacy Policy

1. What personal data we collect

• Contact/lead data: information you provide through forms (for example: name, email address, phone number, and message content).
• Account and service data (if applicable): details related to your requests or transactions.
• Technical data: IP address, browser and device information, pages viewed, and similar usage data.

2. How we use personal data

We process personal data for purposes such as:

• responding to your inquiries and managing requests;
• communicating with you about your submission and service-related matters;
• maintaining and improving our website and ensuring security and fraud prevention;
• complying with legal obligations.

If we use personal data for marketing delivered by electronic communications (for example, phone/SMS/email/other identifiers), we do not send it as spam and generally require prior written consent.

3. Legal basis (Ukraine)

We process personal data in accordance with Ukrainian law, including transparency and a lawful purpose. For cookie/analytics/marketing tracking that processes personal data, we ensure a lawful basis and provide appropriate information.

Relevant laws:

• Law of Ukraine "On Personal Data Protection" dated 01.06.2010 No. 2297-VI.
• Law of Ukraine "On Advertising" dated 03.07.1996 No. 270/96-VR (including rules on marketing by electronic communications and general advertising requirements).

4. Cookies and similar technologies

We may use cookies and similar technologies to collect technical and usage information and to operate the website. If any such tracking processes personal data, we handle it in accordance with the requirements of the Law of Ukraine "On Personal Data Protection" dated 01.06.2010 No. 2297-VI.

5. How we share personal data

We may share personal data with service providers (for example, hosting or analytics providers) who process data on our behalf, or where sharing is required by law. We do not sell your personal data.

6. Storage and security

We store personal data only for as long as necessary for the purposes described in this policy or as required by applicable law. We implement organizational and technical measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

7. Your rights

Depending on the applicable Ukrainian legal framework, you may have rights such as accessing your personal data, correcting inaccurate data, and requesting deletion or restriction of processing in certain cases.

To exercise your rights, contact us using the details in the section below. We may ask for information to verify your identity.

8. Contact us

If you have questions about this Privacy Policy or want to submit a request regarding your personal data, contact us:

9. Distance / online contracts (if applicable)

If you purchase or book services online through an electronic commerce flow, we provide consumer-specific information and the ability to form and confirm the contract consistent with Ukrainian consumer protection requirements. For such distance contracts, we provide mandatory pre-contract information as required by the Law of Ukraine "On Electronic Commerce" dated 03.09.2015 No. 675-VIII and the Law of Ukraine "On Consumer Protection" dated 10.06.2023 No. 3153-IX.